Do you give away samples?

Yes, we send samples with every order - let us know which other product you would like to try when you place your order online with us. Otherwise we will just choose something for you.

If you are new to the range and just want to try a smaller size version before purchasing the full retail set, our Travel Pack is a great way to start. 

Plus we have a full money back guarantee - so if you don't love the products, you can return them to us for a refund - see our customer service policy.

Are there any specific care for your products e.g. do they need to be kept in a refrigerator?

The products do not need to be kept in the refrigerator unless you live in a very hot environment.

Basically make sure they are always kept below 30 degrees Celsius and avoid direct sunlight

Do you have an eye makeup remover?

The First Love Cleanser will remove most eye make-up, especially if applied via a moist cotton wool ball, and then wiped clean.

Are there any skin types that your products are not suitable for?

We have created a pure range which is suitable for most skin types with unique organic ingredients chosen specifically to protect, soothe, and restore, at last encouraging a normal skin type to emerge.

We have been mindful of the growing numbers of skin conditions and allergies afflicting humanity.  Even prior to working with Synthesis 345 our cosmetic chemist gained international recognition for her ability to treat sensitive skins.

Please feel free to contact us for specific advice.

Is there an adjustment to be expected to organic products?

Many of us may have grown accustomed to the feel, look and function of the synthetic cosmetic products, so natural organic products may take some adjusting to.

Synthesis 345 is part of an emerging new standard in beauty care: Organic, natural products that effectively work with our body’s natural renewal processes to promote radiantly beautiful skin that looks and feels healthy.

Some people may even go through a ‘detox’ as the body rids itself of accumulated toxins. Drinking plenty of water, exercise and a healthy balanced diet will aid this process. Allow yourself up to a month to adjust to the benefits of natural beauty care. It is worth it!

Why do First Love Organic products come in cartons?

Our boxes are printed on post-consumer recycled or forest managed certified sustainable card, with non-toxic vegetable inks.

Boxes protect our products from exposure to sunlight or harm whilst travelling and give us more space to share total transparency of ingredients and explain the various certifications for each product, giving you all you need to make an informed choice. Our boxes are also totally recyclable.

What is the expected product shelf life?

First Love products have an unopened shelf life of up to two years from the date of manufacture. However all products should be used up between 3-6 months of opening.

I have pigmentation what should I use?

Melanin is the pigment responsible for the colour of our skin and hair.


Our skin is susceptible to damage due to environmental agents, physiological changes and psychological factors leading to the development of irregular pigmentation.


  • Cleanse with First Love Organic Cleanser and use the First Blush skin hydrating tonic twice daily
  • Exfoliate at least once a week, and follow with First Blush skin hydrating tonic
  • Treat with Regenerative Elixir at least every alternate day.
  • Use sun protection to prevent further damage!

For faster results - use Synthesis Organics Brighten Vit C Serum

Can I use First Love products whilst pregnant?

None of our products contain ingredients at levels that should cause concern during pregnancy. However, due to higher levels of ingredients such as essential oils, some people choose to avoid the following products:

  • Regenerative Elixir

If you have any concerns at all we advise that you show the ingredients list to your natural health professional and ask their opinion before using our products.

We also encourage you to discover First Light Organics - our Mum and Baby Range here...

What is the most effective application frequency of the products?

We need to cleanse, tone and moisturise every day with the first love collection, morning and night.

See simple steps to radiant beauty


Free samples with every online order!

How long will it take to see a difference in my skin?

You may begin to notice visible results in one week. It is more likely that a noticeable difference will start to appear after three to four weeks of correct and regular use. Results can vary from person to person, dependant upon factors such as skin type, condition and lifestyle factors.

Skin has 5 layers in total within the Epidermis. It can take the full cycle from 15 days to 45 days to show the true results of this naturally renewing skin care routine.